If I can tell during our session that you're not a good fit for this format, or you don't think is helping you, I'll stop the session and issue a full refund. I'd rather be honest about what won't work than take your money for something that isn't right for you. I know that's not what most consultants do, but it's what feels right to me, so it's what I do.

That's exactly what the 30-day email support and guarantee are for. If you implement the plan and we can't troubleshoot it into something that works for you, I'll refund your investment.

After 18+ years of doing this, most strategic challenges can be diagnosed and solved in this timeframe, especially when I combine it with the detailed Debrief Document so you're not trying to remember what we discussed and I combine it with the 30-days of support so we're not trying to solve EVERYTHING in just 4 hours.

If we discover during our session that you need more support like the full BLUEprint treatment or maybe another strategic sprint after you've made some progress, we can discuss those options.

I will be recording it for both of us. You'll get the recording, transcript, and AI-generated summary. You'll also get the debrief document, but having the recording helps when you're implementing and want to remember exactly how I explained something.

It depends... but I know you probably hate that answer as much as I do, so here's some general context on what timelines you can expect. I will also be providing you a list of glimmers in your Debrief Document that will help you spot early indicators that you're on the right track too.

Immediate (during our session): Most people feel relief just from understanding what's actually causing their challenge and having a clear plan to fix it. I often hear that the best part of talking to me is CLARITY and confidence in their next steps.

Within 2-4 weeks: If your solution involves messaging changes, pricing adjustments, or repositioning — things you can implement quickly — you'll typically see some results within a month.

Within 6-8 weeks: If we're redesigning part of your business model or implementing new systems, expect to see meaningful changes by the 2-month mark.

3+ months: Complete business model shifts or major strategic pivots take longer to fully implement, but you should see early indicators that it's working within the first month.

What affects timing: How complex the solution is, how much of your business needs to change, how many leads/clients you currently have, and how quickly you can implement (which is why the 30 days of email support helps keep you on track).