Legal & Disclaimers

Table of Contents

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of the policies, terms and conditions, disclaimers, and other disclosures listed on this page:

• "Company" (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Sparkitive, LLC.
• "Country" refers to United States.
• "State" refers to Georgia.
• "Website" refers to https://christinahooper.com
• "Contact Page" refers to https://christinahooper.com/contact
• "Affiliate" means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• "Account" means a unique account created for You to access our Service or parts of our Service.
• "Content" refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
• "Device" means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
• "Feedback" means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
• "Service" refers to the Website.
• "Terms and Conditions" (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• "Third-party Social Media Service" means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
• "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Christina Hooper business design consulting services are provided through Sparkitive, LLC. All contracts, payments, and legal obligations are with Sparkitive, LLC, doing business as Christina Hooper Business Designer.

At Company, we are committed to maintaining your trust and confidence when you visit our website.

In particular, we want you to know that we are not in the business of selling, renting, trading, or otherwise sharing our email list with any other businesses for marketing or any other purpose. We just don't do that sort of thing because it's wrong and we appreciate the trust you placed in us when you shared your email with us.

But, just in case you don't believe us, this Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the very limited situations where we might share it with someone else, and how we keep it secure.

Website Cookies

We use different types of cookies on our website:

• Essential cookies: These are required for basic website functionality and can't be disabled. They allow you to access and navigate our site and use key features.
• Performance cookies: These cookies collect information about how you use our website, like which pages you visit most. We use them to improve how the website works and optimize your experience. You can choose to disable these in your browser settings.
• Functionality cookies: These cookies enable advanced website features and customize your experience. For example, they remember your login details so you don't have to log in again each time. You can disable these in your settings as well.

You can change your cookie preferences and enable or disable certain cookie types globally in your browser settings.

Analytics Services

We use Google Analytics and Facebook Pixels to understand user behavior and improve our website. They only collect anonymous usage data which is not linked to any personal information. We do not allow these services to identify individual users.

Mailing List

We collect your name and email address when you sign up for our mailing list, along with any additional information you provide voluntarily. We obtain your explicit consent to join the mailing list. This personal information is used solely to communicate with you and personalize the content. We do not share it with any third-party services.

Access to Your Personal Information

You are entitled to view, change, or delete any or all of the personal information that we hold. Simply email your request to our team via our Contact Page and we'll get right on it.

Changes to This Privacy Policy

We will periodically review this policy to improve it. When that happens, we will send an email to update you if we have your contact information on file.

Data Retention

We retain personal data for as long as necessary to provide our services, fulfill the purposes outlined in this policy, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, and comply with applicable laws. Non-personal data may be retained indefinitely.

Security Measures

We have appropriate physical and technological safeguards in place to protect your personal information from unauthorized access, disclosure, or destruction. This includes storing data in encrypted form, employing firewalls, access controls, and data minimization strategies.

GDPR Compliance

Our data collection, storage, and processing practices adhere to GDPR principles for users in the EU. We provide you the rights of access, rectification, erasure, restriction, objection, and portability. Please contact us if you wish to exercise these rights.

Children's Privacy

We do not knowingly collect personal data from children under 16 years of age. If we discover we have such data, we will delete it, unless we have a legal obligation to keep it. We request that children under 16 do not provide any personal data to us.

Data Breach Notification

In the event of a data breach involving personal information, we will notify affected users within 72 hours of discovery. Notifications are delivered via email and/or prominent website notice based on the contact details we have on file.

Data Transfer/Storage

Information collected through this website may be processed and stored in the United States, Canada, or any other country in which we or our affiliates, subsidiaries, or service providers operate facilities. We protect personal information transferred internationally through appropriate safeguards like standard contractual clauses.

Financial Data

For any purchases, subscriptions, or donations made through the website, we or our third-party payment processor securely collect necessary financial data like credit card details and billing address. This sensitive information is transmitted through secure HTTPS channels and stored in encrypted format under strict access controls for the duration required by law.

California Privacy Rights

California residents may request details on what personal information we have collected and how it is used, shared, and secured, as well as request deletion of their data by emailing us through our Contact Page. We will not discriminate against Californians who exercise any of their privacy rights provided under state law.

Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us through our Contact Page. We will respond promptly.

What Are Cookies?

Cookies are small data files stored on your device by websites. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

Our Use of Cookies

We use cookies to enhance your experience on our website by remembering your preferences and repeat visits.

Types of Cookies:

• Essential Cookies: Necessary for the website to function properly. These ensure basic functionalities and security features.
• Performance Cookies: Help us understand how visitors interact with the website, providing information on metrics such as number of visitors, bounce rate, and traffic source.
• Functional Cookies: Enable certain functionalities like sharing website content on social media platforms, collecting feedback, and other third-party features.
• Advertising Cookies: Used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Managing Your Cookie Preferences

You have the right to manage your cookie preferences and can change or withdraw your consent at any time. Most browsers allow you to control cookies through their settings preferences.

Your consent applies to christinahooper.com.

Sparkitive, LLC — Appointment Reminder & Confirmation Texts

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to me@christinahooper.com.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your activity and preferences. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://christinahooper.com/legal

External Links and Resources

Our content may include links to third-party websites and resources for additional information. We are not responsible for the content or accuracy of these external sites. Including these links does not imply our endorsement of the external content, products, or services.

Affiliate Relationships

We participate in affiliate marketing and may earn a commission for referrals to other products or services. Our affiliate relationships do not influence the content we provide or the recommendations we make. Any content involving affiliate links will be clearly identified.

Sometimes on our site you'll see that we use affiliate links. It means we used a service, bought a product, or read a book that we enjoyed so much that we want to recommend it to you. If they have an affiliate program, we usually sign up for it. However, we will never recommend something we don't believe in or use ourselves.

Participation in Company's programs, coaching sessions, courses, community, and any other services is governed by the following terms:

Program Enrollment and Participation

• Eligibility: Participants must meet any specified criteria for each program and agree to engage with professionalism and commitment.
• Payment Terms: All program fees must be paid in accordance with the stated payment schedules. Late payments may result in suspension of services or program access.
• Cancellation Policy: Details of cancellation policies for each program or service, including any potential refunds or penalties, will be clearly communicated at the time of enrollment.

Conduct & Well-Being

• Professional Behavior: Participants are expected to conduct themselves in a professional manner, respecting the diversity and dignity of fellow participants and instructors.
• Confidentiality: Respect the confidentiality of information shared within the program, especially in group settings or community forums.
• Health and Stress Management: We acknowledge the potential stress involved in learning and business management. Participants are encouraged to manage their health appropriately and seek professional advice as needed. Our programs are not a substitute for professional healthcare advice.

Intellectual Property

All course materials and resources provided are for personal use only and are subject to our Intellectual Property Disclaimer below.

Changes to Terms

We reserve the right to update these terms as necessary. Participants will be notified of any significant changes.

At Company, we believe in fostering a community that is respectful, inclusive, and supportive. This Code of Conduct outlines the expectations for all members and participants in our community spaces, including online forums, webinars, social media groups, and live events.

Respectful Communication

Always engage with others in a polite and professional manner. Avoid using offensive or derogatory language. When offering critique or feedback, ensure it is constructive and aimed at providing positive, actionable suggestions.

Inclusivity and Diversity

Embrace diversity and foster an environment where all members feel welcomed and valued, regardless of their background, experience level, or identity. Discrimination of any kind, including based on race, gender, sexual orientation, age, disability, religion, or nationality, is strictly prohibited.

Harassment-Free Community

Any form of harassment, including but not limited to bullying, intimidation, and persistent unwelcome attention, will not be tolerated. Members are encouraged to report any incidents of harassment or violations of this Code of Conduct. Reports will be treated with confidentiality and seriousness.

Integrity and Honesty

Engage with the community in good faith and with honesty. Misleading or deceptive conduct is not acceptable. Honor the intellectual property rights of others. Do not share copyrighted or proprietary information without permission.

Privacy and Confidentiality

Do not disclose private or confidential information of others without their explicit consent. Be cautious when discussing sensitive topics and ensure that such discussions are in line with the values of respect and support.

Enforcement

Violations of this Code of Conduct may result in removal from the community or program, at the discretion of Company and staff. We reserve the right to take appropriate action to ensure our community remains a supportive and safe space for everyone.

This Code of Conduct is a living document, subject to revisions and improvements over time.

At Company, we take pride in the creation and provision of high-quality, original content and resources. Our materials, including but not limited to courses, community content, documents, and coaching materials, are protected under intellectual property laws.

Usage Guidelines

• Personal Use Only: All content provided by Company is intended for personal and non-commercial use. You may not reproduce, distribute, modify, or display these materials without explicit permission.
• No Redistribution: Redistribution of our materials, including sharing with non-members or posting on public platforms, is strictly prohibited unless authorized in writing by Company.
• Respect for Copyright: Please respect the copyright of third-party materials referenced or used in our content.

Infringement Consequences

Any unauthorized use of our materials may be subject to legal action. Violation of these guidelines may result in the revocation of your access to our resources and membership platforms.

Company aims to provide valuable and accurate information through our services. However, it is important to understand the limitations of our liability.

While we strive to ensure the accuracy and usefulness of our content, Company does not guarantee the applicability of our materials in every individual or business situation.

• No Guarantees on Results: The effectiveness of our resources and advice can vary based on individual effort, business circumstances, and market factors. We do not guarantee specific financial or business outcomes.
• Decision-Making Responsibility: You are solely responsible for your decisions, actions, and results based on the use of our materials and services. Company is not liable for decisions taken or not taken based on our content.

In no event will Company be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services and materials.

By using our services and resources, you acknowledge and accept the inherent risks in business decision-making and agree not to hold Company liable for any losses or damages incurred.

At Company, we are committed to providing high-quality coaching, resources, and guidance to help you grow and succeed in your business. However, it's important to understand the nature of our services and the variability of results.

Individual Results May Vary

While we share knowledge, strategies, and tools that have been effective for many, we cannot guarantee that every individual or business will achieve the same results. Success in business is influenced by personal dedication, effort, and external factors.

Earnings and financial outcomes can vary widely. The success stories or examples we present are not guarantees of future earnings or indicative of typical results.

The level of success you achieve using our materials and guidance depends on the time you dedicate, your understanding and application of the strategies, and your unique business environment.

No Substitute for Professional Advice

The information provided by Company, whether in coaching sessions, community, or resources, is intended for general educational and informational purposes and should not be seen as specific financial, legal, or business advice. We recommend consulting with financial advisors, accountants, or legal professionals for advice tailored to your specific business circumstances.

Testimonials and Examples

Testimonials and examples used are of actual clients and results they have personally achieved. These examples should not be interpreted as assurances of your own business success. All testimonials are provided willingly, without any form of compensation, and are representative of the individual's honest opinion.

Acceptance of Risk

By using our services, you acknowledge and agree that there are inherent risks involved in starting or running a business and that you assume responsibility for any decisions made based on the information provided by Company.

• Service Nature: Most of our services are provided on a monthly or one-time basis. We do not typically offer refunds as our services are delivered over these periods.
• Cancellation Flexibility: You may cancel your subscription or participation in our services at any time. This cancellation will prevent future charges but does not retroactively apply to past payments.
• Case-by-Case Consideration: If a refund request arises, we will address it on a case-by-case basis, considering the specifics of the request and the service provided.
• Contractual Agreements: For services governed by a separate contract, the terms of that contract regarding refunds and cancellations will supersede these general terms.

By engaging with our services, you acknowledge and agree to this refund policy. If you have any questions or concerns, please contact us through our Contact Page.

The Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Georgia, United States.

Any disputes or legal claims arising in connection with our services shall be resolved under the jurisdiction of the courts located in Georgia, United States.

By engaging with our services, you acknowledge and agree to this jurisdiction and governing law.

We believe most disputes can be resolved amicably through open communication. In the event a dispute arises between you and Company, we encourage attempting to resolve it through the following measures before taking legal recourse:

• Open dialogue and clear communication between the parties
• Direct negotiation in mutual good faith
• Mediation through an impartial mediator

If disputes cannot be resolved satisfactorily through these means, binding arbitration may be pursued to reach a final resolution.

Binding Arbitration

Any claim or controversy between parties that cannot be mutually resolved may be subject to binding arbitration. Arbitration precludes the parties from litigating the dispute in court or having a jury trial. An independent arbitrator will adjudicate the dispute based on applicable law. Users expressly waive rights to engage in class arbitration proceedings. By using the services, you consent to this binding arbitration provision.

Severability

Should any provision of these terms be deemed unlawful, invalid, or unenforceable by a court of competent jurisdiction, that term will be deemed severed from these terms. The remaining provisions will continue in effect as valid and enforceable.

Please read these terms and conditions carefully before using our Service.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

User Accounts

When You create an account with Us, You must provide accurate, complete, and current information at all times. You are responsible for safeguarding your password and for any activities or actions under your account. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain all rights to any Content You submit.

Content Restrictions

You may not transmit any Content that is unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable. This includes but is not limited to: unlawful content, discriminatory content, spam, malware, content infringing on proprietary rights, impersonation, privacy violations, or false information.

The Company reserves the right to determine whether any Content complies with these Terms and to refuse or remove Content at its sole discretion.

Content Backups

The Company does not guarantee there will be no loss or corruption of data. You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Copyright Policy

We respect the intellectual property rights of others. If You believe that copyrighted work has been copied in a way that constitutes infringement through the Service, You must submit Your notice in writing via our Contact Page.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason, including if You breach these Terms and Conditions.

Limitation of Liability

The entire liability of the Company under any provision of these Terms shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. The Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service.

Governing Law

The laws of the State of Georgia, United States, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us via our Contact Page.